FAQ

Q1: How do I place an order?

Select Products: Add items to your cart.

Enter Information: Provide your shipping address and contact details.

Secure Payment: Pay via major credit cards (Visa, Mastercard, etc.) through encrypted payment gateways.

Order Confirmation: Receive a confirmation email after payment.

Security Assurance:
We use PCI-DSS certified platforms and end-to-end encryption to ensure your payment information is secure.

Q2: Is my payment information safe?
Yes, we use dual-layer protection:

PCI-DSS Certified for the highest security standards.

Bank-Level Encryption ensures your sensitive data is secure during transmission.

2. Order Shipment & Delivery Time

Q3: Where will my order be shipped from?
All products are shipped directly from our U.S. warehouse.

Order Processing: Ships within 2 business days after order confirmation.

Delivery Time:

U.S. Orders: 3-5 business days

nternational Orders: 7-15 business days

3. Customs Duties & Import Taxes

Q4: Will I need to pay extra customs duties or taxes?
No, our all-inclusive pricing covers product cost, shipping, and any potential import duties or VAT. There are no hidden fees.

4. Order Tracking & After-Sales Support

Q5: How can I track my order?

Email Notification: Receive tracking number after shipping.

Account Inquiry: Track your order in "Order History".

Official Tracking: Use the tracking number on carrier websites (UPS, DHL, FedEx).